The issue I am having with the Import Utility is after I log into the utility, I get to the first screen but it has an overlay box with the text "Loading. Please wait." that never goes away.
Environment
Import Utility: 1.5.2
Apache: Tomcat 8.2
Server OS: Windows Server 2012
Desktop OS: Windows 7
Browser: Chrome 53.0.2785.116 m
Essential Architecture: 5.07
Java: 1.8.0_111
Issue with Import Utility
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neil.walsh
- Posts: 482
- Joined: 16 Feb 2009, 13:45
- Contact:
Hi,
A couple of things spring to mind. Have you set the memory settings for Tomcat to use at least 1.5GB?
This article can help with this...
http://www.enterprise-architecture.org/ ... essential/
The other thing is are you seeing any errors either in the Javascript console of Chrome (Chrome > View > Developer > Javascript Console) or the Tomcat logs (TOMCAT INSTALL FOLDER > Logs > catalina.out)?
Feel free to share any errors your seeing.
Thanks
Neil
A couple of things spring to mind. Have you set the memory settings for Tomcat to use at least 1.5GB?
This article can help with this...
http://www.enterprise-architecture.org/ ... essential/
The other thing is are you seeing any errors either in the Javascript console of Chrome (Chrome > View > Developer > Javascript Console) or the Tomcat logs (TOMCAT INSTALL FOLDER > Logs > catalina.out)?
Feel free to share any errors your seeing.
Thanks
Neil
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rwcole
Neil, please update the link to the blog article to remove the date. It should be:
https://www.enterprise-architecture.org ... essential/
BTW, it worked for me, as well. Thanks!
https://www.enterprise-architecture.org ... essential/
BTW, it worked for me, as well. Thanks!
