Group Actor Summary

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MNRLOC
Posts: 5
Joined: 06 Feb 2025, 14:18

Has anyone had experience with the Group Actor Summary not working? Specifically, it doesn't seem to be loading group actors in the dropdown at the top nor populating based on the actor selected in the catalogue; the view is just blank.

Screenshot is attached.
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JohnM
Posts: 583
Joined: 17 Feb 2009, 20:19

Can you post the URL used please.

One option is there is no instance being passed to the view, let's discount that first

If there is a value in PMA= in the URL then can you open the console in the browser and see if there is an error there please.

In the URL, if there is no instance for PMA= then can you go to the class browser (in the back end for Cloud/Docker users, in the data capture tool for Open Source users) and go to EA_Support > Essential Viewer > Report . Open Core: Group Actor Summary and let us know what value is in the slot Default Qualifying Report.

Thanks
MNRLOC
Posts: 5
Joined: 06 Feb 2025, 14:18

thanks for the prompt reply. abridged (for security) url is below:

viewer_3/report XML=reportXML.xml&PAGEXSL=&PMA=store_86_Class19&XSL=enterprise/core_el_org_summary_new.xsl&LABEL=Group%20Actor%20Summary%20View%20Test%20Organization&cl=en-gb
MNRLOC
Posts: 5
Joined: 06 Feb 2025, 14:18

"If there is a value in PMA= in the URL then can you open the console in the browser and see if there is an error there please."

I'm not sure what I'm needing to access.
MNRLOC
Posts: 5
Joined: 06 Feb 2025, 14:18

oh, the dev console? issue list attached
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JohnM
Posts: 583
Joined: 17 Feb 2009, 20:19

Sorry, I should have been clearer, use Inspect to open the inspect panel and screenshot the contents of the console tab

Also,
In the URL where is says xsl= can open the home page and replace the xsl= with this path XSL=common/utils/core_util_recursion_finder_business_caps.xsl

Check you business capabilities, you are looking for recursion, where there is a business capability tied to itself, either directly or via a child relationship, you'll see lots of nested caps if you recursion. You will need remove any of those mappings if you do have them.

also do the same check here:

XSL=common/utils/core_util_recursion_finder_group_actor.xsl, to see if you have actors that are parents of themselves.

If you find any, then again, remove the relationships
MNRLOC
Posts: 5
Joined: 06 Feb 2025, 14:18

It was a couple recursive relationships causing the issue. They've been resolved and the view is working fine. Thank you again for your prompt attention!
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