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Group Actor Summary

Posted: 10 Feb 2025, 14:56
by MNRLOC
Has anyone had experience with the Group Actor Summary not working? Specifically, it doesn't seem to be loading group actors in the dropdown at the top nor populating based on the actor selected in the catalogue; the view is just blank.

Screenshot is attached.

Re: Group Actor Summary

Posted: 10 Feb 2025, 15:05
by JohnM
Can you post the URL used please.

One option is there is no instance being passed to the view, let's discount that first

If there is a value in PMA= in the URL then can you open the console in the browser and see if there is an error there please.

In the URL, if there is no instance for PMA= then can you go to the class browser (in the back end for Cloud/Docker users, in the data capture tool for Open Source users) and go to EA_Support > Essential Viewer > Report . Open Core: Group Actor Summary and let us know what value is in the slot Default Qualifying Report.

Thanks

Re: Group Actor Summary

Posted: 10 Feb 2025, 15:12
by MNRLOC
thanks for the prompt reply. abridged (for security) url is below:

viewer_3/report XML=reportXML.xml&PAGEXSL=&PMA=store_86_Class19&XSL=enterprise/core_el_org_summary_new.xsl&LABEL=Group%20Actor%20Summary%20View%20Test%20Organization&cl=en-gb

Re: Group Actor Summary

Posted: 10 Feb 2025, 15:22
by MNRLOC
"If there is a value in PMA= in the URL then can you open the console in the browser and see if there is an error there please."

I'm not sure what I'm needing to access.

Re: Group Actor Summary

Posted: 10 Feb 2025, 17:54
by MNRLOC
oh, the dev console? issue list attached

Re: Group Actor Summary

Posted: 11 Feb 2025, 13:39
by JohnM
Sorry, I should have been clearer, use Inspect to open the inspect panel and screenshot the contents of the console tab

Also,
In the URL where is says xsl= can open the home page and replace the xsl= with this path XSL=common/utils/core_util_recursion_finder_business_caps.xsl

Check you business capabilities, you are looking for recursion, where there is a business capability tied to itself, either directly or via a child relationship, you'll see lots of nested caps if you recursion. You will need remove any of those mappings if you do have them.

also do the same check here:

XSL=common/utils/core_util_recursion_finder_group_actor.xsl, to see if you have actors that are parents of themselves.

If you find any, then again, remove the relationships

Re: Group Actor Summary

Posted: 13 Feb 2025, 17:50
by MNRLOC
It was a couple recursive relationships causing the issue. They've been resolved and the view is working fine. Thank you again for your prompt attention!